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Arçelik Technical Centre

Onarhane is an independent technical service provider. Brand names belong to their respective owners. Unless explicitly stated, Onarhane is not an authorised service centre, dealer or official representative of those brands. For products under manufacturer warranty, use the manufacturer’s authorised service channel.

White Goods • Air Conditioner

Arçelik Fault Guide

Choose your Arçelik appliance type to view common faults, safe checks and verified error-code references. Exact model and series details are important for a correct assessment.

Device

Washing MachineDishwasherRefrigeratorDryerOven / Built-inAir ConditionerFreezerCooktop / HobCooker Hood

All Symptoms

Washing Machine · Not draining→Washing Machine · Not spinning→Washing Machine · Not filling with water→Washing Machine · Leaking water→Washing Machine · Shaking / vibrating→Dishwasher · Not draining→Dishwasher · Not cleaning well→Dishwasher · Not drying→Refrigerator · Not cooling→Refrigerator · Freezer works but fridge is warm→Refrigerator · Excessive icing→Refrigerator · Making unusual noise→Dryer · Not drying / takes too long→Oven / Built-in · Not heating→Air Conditioner · Not cooling→Air Conditioner · Not heating→
Arçelik

Fault guide by appliance

Choose the supported appliance type to see related symptoms, verified codes and safety notes.

Washing Machine20 symptoms · 10 verified codes＋

Systems assessed: The relevant water, airflow, heating, motor, sensor and electronic-control systems are assessed together for the device type.

Safe observations: Note when the symptom appears, unusual sound or water, display messages and whether the device completes its normal cycle.

Share with service: Exact model, symptom timing, error code if shown, district/neighbourhood and a short photo or video when useful.

CautionStop the washer and unplug it safely if water reaches electrical parts, there is a burning smell or smoke, the breaker repeatedly trips, or the drum makes severe metallic noise. Do not force the door lock or electrical parts.
Not draining→Not spinning→Not filling with water→Leaking water→Shaking / vibrating→Not starting / no power→Door will not open→Not heating water→Making excessive noise→Drum not turning→Stops mid-cycle→Bad smell→Detergent not dispensing / residue→Trips breaker→Cycle takes too long→Fills with water very slowly→Water leaks from detergent drawer→Excessive foam→Leaks from door gasket→Drum makes scraping noise→

Verified error codes

E5Pump blockedE8No water intakeE12Aquastop water-level / leak conditionE17Spin skipped due to excessive foamE18Spin skipped due to unbalanced loadE27Water level not rising / door-lock signalE29Supply voltage outside operating limitE84Network connection cannot be establishedErrSafety algorithm activeSCIssue persists after checks
Dishwasher18 symptoms · 0 verified codes＋

Systems assessed: The relevant water, airflow, heating, motor, sensor and electronic-control systems are assessed together for the device type.

Safe observations: Note when the symptom appears, unusual sound or water, display messages and whether the device completes its normal cycle.

Share with service: Exact model, symptom timing, error code if shown, district/neighbourhood and a short photo or video when useful.

CautionStop the dishwasher if water leaks from underneath or reaches electrical parts, there is a burning smell/smoke, or the breaker repeatedly trips. Isolate power and, where safe, the water supply.
Not draining→Not cleaning well→Not drying→Not starting→Not heating water→Dishes remain dirty / spotted→Bad smell→Leaking water→Making excessive noise→Tablet not dissolving→Door will not close→Stops mid-cycle→Not filling with water→Drain pump runs continuously→Spray arms do not rotate→Glasses come out cloudy or spotted→Leaks from the door→Salt or rinse-aid light stays on→

Verified error codes

If no verified brand code is listed for this appliance, check the manufacturer manual using the exact model/series.

Refrigerator18 symptoms · 0 verified codes＋

Systems assessed: The relevant water, airflow, heating, motor, sensor and electronic-control systems are assessed together for the device type.

Safe observations: Note when the symptom appears, unusual sound or water, display messages and whether the device completes its normal cycle.

Share with service: Exact model, symptom timing, error code if shown, district/neighbourhood and a short photo or video when useful.

CautionStop using the refrigerator for burning smell, smoke, repeated breaker trips or abnormal heat around the plug/compressor. Do not chip ice with sharp tools or open the sealed refrigerant circuit.
Not cooling→Freezer works but fridge is warm→Excessive icing→Making unusual noise→Not starting→Freezer section not freezing→Over-freezing→Leaking water→Runs continuously→Door not sealing→Freezer cold but fridge warm→Alarm / warning light→Fan is not running→Compressor clicks but does not start→Water collects inside→Interior light not working→Bad smell inside→Error code or warning on display→

Verified error codes

If no verified brand code is listed for this appliance, check the manufacturer manual using the exact model/series.

Dryer13 symptoms · 0 verified codes＋

Systems assessed: The relevant water, airflow, heating, motor, sensor and electronic-control systems are assessed together for the device type.

Safe observations: Note when the symptom appears, unusual sound or water, display messages and whether the device completes its normal cycle.

Share with service: Exact model, symptom timing, error code if shown, district/neighbourhood and a short photo or video when useful.

CautionStop the dryer and unplug it for burning smell, smoke, excessive cabinet heat, severe rubbing noise or repeated breaker trips. Do not open airflow parts while powered.
Not drying / takes too long→Not heating→Drum not turning→Stops mid-cycle→Making excessive noise→Water tank warning→Filter warning→Drying takes too long→Burning smell→Drying cycle takes too long→Door will not open→Does not drain condensate→Laundry remains damp→

Verified error codes

If no verified brand code is listed for this appliance, check the manufacturer manual using the exact model/series.

Oven / Built-in12 symptoms · 0 verified codes＋

Systems assessed: The relevant water, airflow, heating, motor, sensor and electronic-control systems are assessed together for the device type.

Safe observations: Note when the symptom appears, unusual sound or water, display messages and whether the device completes its normal cycle.

Share with service: Exact model, symptom timing, error code if shown, district/neighbourhood and a short photo or video when useful.

CautionFor gas ovens, stop use if gas is smelled; close the gas valve if safe, ventilate and avoid switches that may spark. For electric ovens, isolate power for burning smell, sparking or repeated breaker trips.
Not heating→Heating unevenly→Trips breaker→Fan not working→Display not working→Door not closing properly→Temperature inaccurate→Not starting→Bottom heat not working→Top heat or grill not working→Clock or settings keep resetting→Excess heat escapes from door→

Verified error codes

If no verified brand code is listed for this appliance, check the manufacturer manual using the exact model/series.

Air Conditioner18 symptoms · 0 verified codes＋

Systems assessed: The relevant water, airflow, heating, motor, sensor and electronic-control systems are assessed together for the device type.

Safe observations: Note when the symptom appears, unusual sound or water, display messages and whether the device completes its normal cycle.

Share with service: Exact model, symptom timing, error code if shown, district/neighbourhood and a short photo or video when useful.

CautionSwitch off and safely isolate the air conditioner if water reaches electrical parts, there is burning smell/smoke or the breaker repeatedly trips. Do not open the refrigerant circuit or interfere with refrigerant pipes.
Not cooling→Not heating→Leaking / dripping water→Icing up→Outdoor unit not running→Bad smell→AC will not turn on→Making excessive noise→Indoor unit icing→Remote control not working→Trips breaker→Weak airflow→Frequent start/stop→Error code on display→Compressor does not start→Air temperature keeps fluctuating→Outdoor unit is very noisy→Drain blocked or water backs up→

Verified error codes

If no verified brand code is listed for this appliance, check the manufacturer manual using the exact model/series.

Freezer11 symptoms · 0 verified codes＋

Systems assessed: The relevant water, airflow, heating, motor, sensor and electronic-control systems are assessed together for the device type.

Safe observations: Note when the symptom appears, unusual sound or water, display messages and whether the device completes its normal cycle.

Share with service: Exact model, symptom timing, error code if shown, district/neighbourhood and a short photo or video when useful.

CautionStop the freezer for burning smell, smoke, repeated breaker trips or abnormal heat around the motor/plug. Do not scrape ice with sharp tools or interfere with refrigerant tubing.
Not freezing→Excessive icing→Making excessive noise→Leaking water→Door not sealing→Runs continuously→Alarm / warning→Not starting→Compressor clicks but does not start→Fan is not running→Temperature fluctuates→

Verified error codes

If no verified brand code is listed for this appliance, check the manufacturer manual using the exact model/series.

Cooktop / Hob11 symptoms · 0 verified codes＋

Systems assessed: The relevant water, airflow, heating, motor, sensor and electronic-control systems are assessed together for the device type.

Safe observations: Note when the symptom appears, unusual sound or water, display messages and whether the device completes its normal cycle.

Share with service: Exact model, symptom timing, error code if shown, district/neighbourhood and a short photo or video when useful.

CautionFor gas hobs, stop use for gas smell or abnormal flame; close the gas valve if safe and ventilate. For electric/induction hobs, isolate power for sparking, burning smell or breaker trips and avoid hot surfaces.
Not igniting→Flame will not stay lit→Electric zone not heating→Induction not detecting pan→Trips breaker→Ignition keeps clicking→Uneven flame→Display error / symbol→One cooking zone not working→Child lock will not engage or release→Touch controls not responding→

Verified error codes

If no verified brand code is listed for this appliance, check the manufacturer manual using the exact model/series.

Cooker Hood9 symptoms · 0 verified codes＋

Systems assessed: The relevant water, airflow, heating, motor, sensor and electronic-control systems are assessed together for the device type.

Safe observations: Note when the symptom appears, unusual sound or water, display messages and whether the device completes its normal cycle.

Share with service: Exact model, symptom timing, error code if shown, district/neighbourhood and a short photo or video when useful.

CautionSwitch off and isolate the cooker hood if there is burning smell/smoke from the motor or wiring, severe fan rubbing or breaker trips. Never reach into the fan or motor area while powered.
Weak extraction→Making excessive noise→Light not working→Motor not working→Grease dripping→Vibrating→Buttons not working→Some speed levels do not work→Does not remove odours well→

Verified error codes

If no verified brand code is listed for this appliance, check the manufacturer manual using the exact model/series.

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Onarhane is an independent technical service provider. Brand names belong to their respective owners. Unless explicitly stated, Onarhane is not an authorised service centre, dealer or official representative of those brands. For products under manufacturer warranty, use the manufacturer’s authorised service channel.